Policies

Please keep these policies and best practices in mind to make the most of your studio time:

  • Due to security concerns, we have a strict no late-entry policy. Living Waters Detroit is located in the heart of Downtown Detroit. In order to ensure the safety of our members, we must lock our doors promptly at the start of class.

  • Please arrive 15 minutes before the start time of class.

  • Please be on your mat at the start time of class.

  • All classes take place in a dark, candlelit room.

  • All of our classes are 60 minutes. Enough time to work your body + gift it with mindful movement.

  • The yoga room is heated and gets to between 80-90 degrees.

  • Please leave your cell phone out of the yoga room. Selfies are allowed post-class.

  • You must be 16 years old or older to practice at Living Waters Detroit

  • Yoga mats and skidless towels are available to rent so you can travel light.

  • Our studios only accept credit/debit cards, we do not accept cash payments.

Late Policy:

  • We do not allow late entry to any classes or workshops for safety reasons.

  • NO exceptions will be made.

No-Show & Cancellation Policy

Please note, if you have not checked-in 2 minutes prior to class start time, your spot will be given to a fellow student on the waitlist.

CANCELLATIONS

Single Class, Class Packages and Unlimited Memberships:

  • You must cancel your class 12 hours or more prior to class start time in order to unreserve your spot and return it to your account.

  • Once your spot is cancelled, the class will be returned to your account for use at a future date.

  • If you late-cancel less than 12 hours prior to class start time, you will be charged $10 to your credit card on file and your class will be returned to your account.

  • All late-cancel fees will automatically be charged to your credit card on file.

NO-SHOWS

Single Class and Class Packages

  • If you do not show up to class and do not cancel, your class will still be deducted from your account.

Unlimited Memberships:

  • If you do not show up to class and do not cancel, you will be charged $20 to your credit card on file.

  • All no-show fees will automatically be charged to your credit card on file.

Workshops & Retreats: You must cancel 24 hours or more in advance to receive credit for another workshop. If you late-cancel less than 24 hours before class starts, your workshop credit will still be deducted from your account.

Return & Refund Policy

  • We do NOT offer refunds on any Single Classes, Class Packages, Unlimited Memberships, Workshops or apparel and merchandise.

Transfers:

  • All Class Packages, Unlimited Memberships, and Workshops are non-transferable.

  • All class credits must be used by the original purchasing client.

Memberships:

  • Contracts are billed on a monthly recurring basis.

  • Contracts have a 2-month minimum commitment.

  • To cancel your membership or skip a month, a 7-day notice is required.

  • Memberships begin on date of purchase, but can be adjusted to the date in which you take your first class.

  • If you would like to adjust the start date, email or call the studio.

Student & Teacher Discounts:

  • Students and yoga teachers with valid ID can receive 10% off Class Packages.

  • Discount is NOT eligible for New Client Special or Unlimited Memberships.

  • Discount is only redeemable in-studio, not online.

Lost & Found:

  • Living Waters Yoga is NOT responsible for any lost or stolen items in the studio or yoga room.

  • Please email the studio directly for any items you may have left behind.